Legal

Terms & Conditions

I. Terms & Conditions 

THESE TERMS AND CONDITIONS OF USE (THE “AGREEMENT”) APPLY TO (I) ANY WEBSITE OWNED AND/OR OPERATED BY LENOX CORPORATION (“LENOX”), INCLUDING LENOX.COM, ONEIDA.COM, HAMPTONFORGE.COM AND REEDANDBARTON.COM (EACH, A “WEBSITE”), AND (II) THE SERVICES OFFERED BY LENOX AND ANY LENOX BRAND, INCLUDING THE LENOX MOBILE MESSAGING PROGRAM. THE WEBSITE AND ANY SUCH SERVICES, including THE LENOX MOBILE MESSAGING PROGRAM, are collectively referred to as the “Services”). THIS AGREEMENT AND THE REFERENCED PRIVACY POLICY CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU (“Customer” or “You”) AND LENOX. BY ACCESSING OR USING THE SERVICES (INCLUDING THE WEBSITE), YOU SIGNIFY THAT YOU HAVE READ THE AGREEMENT AND THAT YOU UNDERSTAND AND AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT.

DISPUTE NOTICE: THIS AGREEMENT INCLUDES AN ARBITRATION CLAUSE. EXCEPT FOR CERTAIN TYPES OF DISPUTES REFERENCED IN THE ARBITRATION CLAUSE, YOU AGREE THAT DISPUTES WITH LENOX WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION AND YOU WAIVE YOUR RIGHTS TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

You should review this Agreement each time you access the Website or otherwise use the Services. Lenox reserves the right to modify this Agreement at any time. By continuing to access the Services, you acknowledge that you will be bound by the Agreement. If you do not agree with this Agreement, do not use the Website. For purposes of this Agreement, the term Lenox shall be interpreted to mean Lenox all Lenox Brands, including Kate Spade, Oneida, Hampton Forge, and Reed and Barton. For purposes of this Agreement, you and Lenox may each be referred to as a “party” or collectively the “parties”.

II. Privacy Policy 

We consider our users' privacy to be of utmost importance. For a detailed description of our information gathering and dissemination practices, we encourage you to read our Privacy Policy closely because by using Lenox, you agree that Lenox can collect, use, and share your information consistent with that policy. For the avoidance of doubt, the Privacy Policy is hereby incorporated into, and forms an integral part of, this Agreement.

III. Who Can Use Lenox

To create an account and use the Services, you must be at least 18 years old and reside in the United States. By using the Website, you are forming a binding contract with Lenox and must have the ability to read, understand and accept this Agreement and our  Privacy Policy, which details our collection and use of your information and compliance with applicable data protection laws, regulations, and statutes. The Services are not directed to individuals in the European Union and is not intended for use in the European Union or any country where such use would violate local law or would subject Lenox to any regulations in another country

IV. Restrictions On Your Conduct

You may not engage in the following activities on the website:

  • Use the website for any fraudulent, harassing or offensive or illegal purpose;
  • Violate, misappropriate, or infringe the rights of Lenox, including intellectual property, or other proprietary rights;
  • Upload, launch, post, email or transmit any material (including any bot, worm, scripting exploit or computer virus) that is likely to harm or corrupt the website, or harm or corrupt our or anyone else’s computer systems, or data; and
  • Impersonate another person or attempt to collect or gather other people’s personal information (including account information).

We have the sole right to delete an account that violates these rules or that we believe to be inappropriate for any reason. We may investigate occurrences that we believe may involve improper activity and cooperate with law enforcement authorities in prosecuting any violations of law.

The Website may offer you the ability to rate and provide feedback on certain products, or otherwise provide content and communications (“Customer Ratings and Reviews”). In addition to the above restrictions, if you engage in the Customer Ratings and Review service offered by Lenox, you may also not submit content to the Services that:

  • violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • contains lies, falsehoods or misrepresentations that could damage us or anyone else;
  • is obscene, defamatory, threatening, intimidating, harassing, hateful, racially, or ethnically offensive, or instigate or encourage conduct that would be illegal, or otherwise inappropriate;
  • violates, misappropriates, or infringes the rights of Lenox or other persons, including but not limited to the rights of privacy or publicity;
  • includes any unsolicited or unauthorized advertising, promotional materials, or any other form of solicitation;
  • you were compensated or granted any consideration by any third party; or
  • includes any information that references other websites, addresses, email addresses, contact information or phone numbers.

By submitting any content to the Website, you represent and warrant that:

  • you are the sole author and owner of the intellectual property rights thereto;
  • all "moral rights" that you may have in such content have been voluntarily waived by you;
  • all content that you post is accurate;
  • you are at least 18 years old; and
  • use of the content you supply does not violate this Agreement and will not cause injury to any person or entity.

We have the sole right, but not necessarily the obligation, to delete any content that violates these rules or that we believe to be inappropriate for any reason.

For any content that you submit to Lenox, you grant Lenox a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Lenox's sole discretion. Lenox reserves the right to change, condense or delete any content on the Website that Lenox deems, in its sole discretion, to violate the content guidelines or any other provision of this Agreement. Lenox does not guarantee that you will have any recourse through Lenox to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. Lenox reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Lenox, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Lenox, its agen